faqs & more info...
We're sorry but we do not do phone unlocking. If you would like to get your phone unlocked we would recommend that you visit the original manufacturer's website and they will guide you on what you can do. Often your network provider will do this for free.
Where are you?
3 Station Avenue
How fast can you fix my...
>> Smartphone >> Repairs can be done as fast as an hour.
>> Tablet >> Repairs normally take 1 to 2 working days.
>> Computer >> Repairs normally take 1 to 3 working days.
>>> All repair times are estimates as actual repairs times will depend on the specific problem and also availability of parts.
You do not need to make an appointment. You can drop your device off at our shop whenever we are open and we'll give you an estimate as to when it will be fixed. If you need one, we can lend you a phone if yours is being fixed and we will also text you to let you know when your repair or upgrade is ready for collection.
Nobody likes to pay for nothing, so we don't charge for nothing. If we cannot fix your smartphone, tablet, computer or iPod we will not charge you. It's as simple as that.
Where possible we stock genuine manufacturer parts and we will give you the option to use these within our fix or upgrade services. Please note that using these parts may increase the final price and can also increase the warranty applied.
Home Fix and Pick up & Drop Off services
If you can't get to us we can come to you!
HOME FIX (Computers only)
Call us on 01932 267085 (press option 1) and we will arrange with you a convenient time for one of our friendly technicians to come and help you out.
Click to call
PICK UP & DROP OFF (Phones & Tablets)
Fill out the form here and we will arrange for one of our team to collect your smartphone or tablet and then drop it back when it is done.
HOME FIX AND PICK UP & DROP OFF CHARGES
Hourly Rate: £55 + VAT
Callout fee: according to the postcode shown below.
£12.50 + VAT
GU1, GU2, GU4, GU21, GU22, GU23, KT1, KT2, KT3, KT4. KT5, KT6, KT7, KT8, KT9, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT19, KT21, KT22, KT23, KT24, SW20, TW1, TW2, TW3, TW9, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19 inside M25
£27.50 + VAT
KT20, RH2, SM5, SW19, TW6
£32.50 + VAT
GU6, GU7, GU8, GU12, GU15, GU16, RH5, RH6, SL5, SM6, SW13, SW14, SW15, TW8, TW19 outside M25, W4, W5, W6, W7, W13
£17.50 + VAT
GU24, GU25, TW4, TW7
£22.50 + VAT
GU3, GU5, GU18, GU19, GU20, RH3, RH4
£37.50 + VAT
GU17, GU46, GU47, SL3, SL4
£42.50 + VAT
GU9, GU10, RH7, RH8, RH9
We reserve the right to charge a callout fee if an appointment is cancelled with less than 24 hours notice.