faqs & more info...

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Phone unlocking

We're sorry but we do not do phone unlocking. If you would like to get your phone unlocked we would recommend that you visit the original manufacturer's website and they will guide you on what you can do. Often your network provider will do this for free.

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Where are you?

3 Station Avenue

Walton-on-Thames

Surrey

KT12 1NR

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How fast can you fix my...

>> Smartphone >> Repairs can be done as fast as an hour.

>> Tablet >> Repairs normally take 1 to 2 working days.

>> Computer >> Repairs normally take 1 to 3 working days.

>>> All repair times are estimates as actual repairs times will depend on the specific problem and also availability of parts.

Opening hours:
Mon: 9am-5pm
Tue: 7am-5pm
Wed: 9am-5pm
Thu: 7am-5pm
Fri: 9am-5pm
Saturday: 9am-4pm
Sunday: Closed

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Appointments

You do not need to make an appointment. You can drop your device off at our shop whenever we are open and we'll give you an estimate as to when it will be fixed. If you need one, we can lend you a phone if yours is being fixed and we will also text you to let you know when your repair or upgrade is ready for collection.

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Price Promise

Nobody likes to pay for nothing, so we don't charge for nothing. If we cannot fix your smartphone, tablet, computer or iPod we will not charge you. It's as simple as that.

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Genuine Parts

Where possible we stock genuine manufacturer parts and we will give you the option to use these within our fix or upgrade services. Please note that using these parts may increase the final price and can also increase the warranty applied.

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Home Fix and Pick up & Drop Off services

If you can't get to us we can come to you!

HOME FIX (Computers only)

Call us on 01932 267085 (press option 1) and we will arrange with you a convenient time for one of our friendly technicians to come and help you out.

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Click to call

PICK UP & DROP OFF (Phones & Tablets)

Fill out the form here and we will arrange for one of our team to collect your smartphone or tablet and then drop it back when it is done.

HOME FIX AND PICK UP & DROP OFF CHARGES

Hourly Rate: £50 + VAT

Callout fee: according to the postcode shown below.

£10 + VAT

GU1, GU2, GU4, GU21, GU22, GU23, KT1, KT2, KT3, KT4. KT5, KT6, KT7, KT8, KT9, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT19, KT21, KT22, KT23, KT24, SW20, TW1, TW2, TW3, TW9, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19 inside M25

£15 + VAT

GU24, GU25, TW4, TW7

£20 + VAT

GU3, GU5, GU18, GU19, GU20, RH3, RH4

£25 + VAT

KT20, RH2, SM5, SW19, TW6

£30 + VAT

GU6, GU7, GU8, GU12, GU15, GU16, RH5, RH6, SL5, SM6, SW13, SW14, SW15, TW8, TW19 outside M25, W4, W5, W6, W7, W13

£35 + VAT

GU17, GU46, GU47, SL3, SL4

£40 + VAT

GU9, GU10, RH7, RH8, RH9

We reserve the right to charge a callout fee if an appointment is cancelled with less than 24 hours notice.